Yesterday afternoon, I jumped on my fifth conference call of the day with two hours left to go. Five hours so far that my ear had been glued to the phone. Well, actually, I use a speaker phone, but you know what I mean. One benefit of using a speakerphone is that it leaves your hands free to do email and other work while on a call. However, it’s also difficult to pay attention to the call if you’re doing other work. A

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