During a conference call this week, my manager said, “Erica, I know you think those meetings are formal enough but I think we’ll need to make them even more formal with our other clients.” I had no idea what she meant exactly but because there were some client representatives on the phone, I couldn’t really dig into the subject with her at the moment. Not that I could have asked her just then because the comment caught me completely off guard and my mind went racing down the track of figuring out if I’d messed up on something. She and I have worked together for years and I’d never heard an issue about not being formal enough. I don’t know that I heard much of the rest of the meeting and I knew I wouldn’t have an opportunity to catch up with her about this comment for a couple of days based on our schedules.

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